SSO email address update
I no longer need some of the accounts linked to my email address - how do I remove them?
Please use our Email Us form to contact us (link below this article), selecting the "Match Ticketing > Manage my Account" or "Membership > Manage my Account" option depending on what you use your account for. After we have checked you are the owner ...
I don't recognise some of the Supporter IDs you say are linked to my email address - what should I do?
If you don't recognise some of the Supporter IDs we have told you are linked to your email address, you should complete a password reset for those account(s) so you can log in to them and review their details. Because your email address is linked to ...
I have heard about the email address update and think I may have more than one account linked to the same email address, but I haven’t got an email yet – what do I do?
You don’t need to do anything yet. The Club is contacting affected supporters in stages to make these changes. There will eventually be a deadline, but when this is confirmed we will publicise this widely and give supporters reasonable notice to make ...
I’ve updated my email address. How do I access my Ticketing/Membership account?
For the remainder of the 21/22 and start of the 22/23 season, fans should continue to use their Supporter ID number and password when logging in to their Ticketing/Membership accounts. When we have a date for switching on Single Sign On using your ...
What is Single Sign On (SSO) and why is LFC moving to it?
Single Sign On technology will let you use one email address and password to log in to all of our main online services just once. As you move between different LFC sites (Online Store, LFCTV GO, Ticketing etc.) you won’t need to log in again for each ...
When is the deadline to update my email address?
The Club is contacting affected supporters in stages to make these changes. There will eventually be a deadline, but when this is confirmed we will publicise this widely and give supporters reasonable notice to make any changes.
What will happen if the friends and family that are currently using my email address do not update the email address on their account, after I have advised them to do so?
When we introduce Single Sign On, all supporters must have a unique email address. Please advise your friend/family member that this is a requirement and that if they do not update the email address they may not be able to log in to their ...
What will happen if my email address is also being used by other supporters / members of my family?
You will need to advise each of them of the required change, and ask that they update their email address, so it is unique to them. We are aware that there are some accounts types where the rules and processes need further consideration, so at this ...
How do I update the email address linked to a Ticketing/Membership account?
How to change the email address linked to your account 1. Use this link to go to the My Account section. If you’re already logged in to an account, you will see the account Name and Supporter ID displayed under the ‘My Account’ title. If you’re not ...
I don’t know the log in details for some of the accounts my email address is linked to – what do I do?
To log in to an account, you need to know the Supporter ID and password. We will tell you the Supporter IDs of the accounts your email is linked to when we contact you. If you don’t know the password of an account that you control, you can just use ...
I was not aware that I have the same email address registered against more than one account. How do I find out which ones I need to change?
For any email addresses that are registered against multiple Ticketing/Membership accounts, we will send an email to that email address to notify you. The email will include a list of all the Supporter IDs linked to it, so you know what accounts your ...
Will I still be able to purchase tickets on behalf of my Friends & Family when Single Sign On is in place?
Yes, you will still be able to buy tickets for Friends & Family that are linked to your account in the same way as now.