Stadium Access & NFC tickets
I can't find Apple Wallet on my iPhone?
From iOS version 16.1 onwards, it's possible to remove Apple Wallet from your iPhone. If you can't find your Apple Wallet, go to the App Store on your phone and search 'Apple Wallet'. If you have removed it by accident, you will have the option to ...
Will I need to do anything differently when my Google Pay is updated to Google Wallet?
We are aware that Google Pay for Android will soon be replaced by Google Wallet in most countries. LFC supporters don't need to do anything. All the information you have stored will remain the same and still show within Google Wallet and your NFC ...
The 'download pass' button in my Ticketing account is greyed out
If you are a new Season Ticket holder or Member the button will stay greyed out until a week or two before the first home Premier League match of the season. Please log in and download your pass at this time. You do not need to have it downloaded in ...
GPay cannot be downloaded to your Android device
If your country does not allow GPay to be downloaded on your Android device, please attend the Ticket Office on the day of the match where a member of staff will be able to help with access to the stadium. Please note the Ticket Office may be busy ...
NFC troubleshooting for Android phones
If you are having trouble downloading your NFC ticket from your account page or from an email, we recommend you try these troubleshooting steps, as they may solve your issue: 1. Do you have Google Pay installed, up-to-date, and completely set up? You ...
What do I do if my NFC pass shows as expired?
Follow the instructions below if your pass has expired iPhone Open your Apple Wallet app Tap on the "View Expired Passes" text (you might need to scroll down if you have lots of passes in your wallet) Supporters need to unhide their NFC pass if it ...
My NFC pass hasn’t updated with the next game/the game has disappeared
Ticket details will automatically appear on your pass no later than 48 hours prior to each game. If your ticket details have not appeared/updated by this time, you can manually refresh your pass. Here's how: Apple iPhone users Tap the 3 dots on your ...
Can I download a junior's NFC pass to my phone?
Yes, as we understand that some junior supporters will not have a phone. Therefore if you log into their account on your phone, you can download the NFC pass to your phone as the accompanying adult. This means you will have multiple passes on your ...
Top NFC FAQs
We have collected the most frequent questions from supporters about NFC ticketing in one place, to help you find the information you need. Click on any of the questions above to jump to its answer. 1. How do I download and open my NFC ticket on an ...
How will I get the discounts in LFC Retail stores, The Bootroom Restaurant, Museum & Tour centre etc?
To receive the discounts you are entitled to, you must show your NFC pass. For details of all Season Ticket and Membership benefits, go here.
I have purchased hospitality tickets. How do I access the stadium?
Once the fixture date and time has been confirmed, your matchday NFC pass will be available to download within My Account. We will also notify you by email around a week before the match, and send instructions on how to download your NFC pass and how ...
How do I download my NFC pass for the season?
New Season Ticket holders and Members can go here for a step-by-step guide. A full video guide on how to use NFC is also available. N.B. If you have renewed your Season Ticket or Membership for the new season then you existing NFC pass with ...
NFC Mobile Ticket Access for Android
Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page. How do NFC mobile tickets work? An NFC Pass (Near Field ...
NFC Mobile Ticket Access for iPhone
Here's everything you need to know about accessing Anfield using your NFC mobile ticket. You can read the guide online below, or you can download a copy of the guide at the bottom of this page. How do NFC mobile tickets work? An NFC Pass (Near Field ...
Will I need to show photo ID at the stadium on match day, as well as my NFC pass?
Season Ticket Holders and Members will be subject to random ID checks; we therefore advise that you bring ID with you to each game.
How will I access the stadium if I do not have a compatible smartphone?
There are two options for accessing Anfield if you don't have an NFC-compatible smartphone. 1. Stadium Access Card Best option if you don't sit next to any of your Friends & Family Season Ticket Holders and Members who do not have a compatible ...
What devices are compatible with NFC?
Most Android/Google phones and iPhone 6 and above are compatible with NFC technology. Please ensure that you are using the most up-to-date software on your device. If you are using an Android/Google phone, you need to make Google Chrome your default ...