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• I don't recognise some of the Supporter IDs you say are linked to my email address - what should I do?

  If you don't recognise some of the Supporter IDs we have told you are linked to your email address, you should complete a password reset for those account(s) so you can log in to them and review their details. Because your email address is linked to ...

• I don’t know the log in details for some of the accounts my email address is linked to – what do I do?

  To log in to an account, you need to know the Supporter ID and password. We will tell you the Supporter IDs of the accounts your email is linked to when we contact you.  If you don’t know the password of an account that you control, you can just use ...

• How do I update the email address linked to a Ticketing/Membership account?

  How to change the email address linked to your account 1. Use this link to go to the My Account section. If you’re already logged in to an account, you will see the account Name and Supporter ID displayed under the ‘My Account’ title. If you’re not ...

• I was not aware that I have the same email address registered against more than one account. How do I find out which ones I need to change?

  For any email addresses that are registered against multiple Ticketing/Membership accounts, we will send an email to that email address to notify you. The email will include a list of all the Supporter IDs linked to it, so you know what accounts your ...

• What will happen if my email address is also being used by other supporters / members of my family?

  You will need to advise each of them of the required change, and ask that they update their email address, so it is unique to them. We are aware that there are some accounts types where the rules and processes need further consideration, so at this ...