I manage an account on behalf of a friend or family member that doesn’t have their own email address, e.g. a child or vulnerable adult. What do I do?
I manage an account on behalf of a friend or family member that doesn’t have their own email address, e.g. a child or vulnerable adult. What do I do?
As the account controller, we recommend that you create a free email account on your dependent’s behalf. If you are unsure how to do this, read our FAQ How do I create a new email account for a dependent? for more advice.
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Most online services that you log in to today need a unique email address for each account you want to create, and this is the same for new accounts created with LFC. (A unique email address means that email is not used on another account.) If you ...
When we introduce Single Sign On, all supporters must have a unique email address. Please advise your friend/family member that this is a requirement and that if they do not update the email address they may not be able to log in to their ...
Login here, select ‘My Friends and Family’ then ‘Manage my Friends & Family’, and follow the online instructions. If you do not have a Supporter ID number then you should firstly register with our online ticketing service. Once registered, the ...
We have a full guide here on how to view, add and remove Friends and Family members. If you do not have a Supporter ID number then you should register with our online ticketing service before following this guide. Important - restrictions on adding ...
To log in to an account, you need to know the Supporter ID and password. We will tell you the Supporter IDs of the accounts your email is linked to when we contact you. If you don’t know the password of an account that you control, you can just use ...