What is Ticket Cash and how do I use it?

What is Ticket Cash and how do I use it?

What is it?
If returning your seat for sale via the Ticket Exchange, Ticket Cash will be one of the options you can select for the return of your refund following the sale of your seat. When you select Ticket Cash, instead of money being refunded to your original method of payment, it will stay in an online wallet linked to your Ticketing Account. You can use this as credit on future ticket purchases instead of having to pay with money.

When will I receive my refund? 
If your ticket was sold, refunds will be made to your account after the match has been played and you can then use this money towards any future online ticket purchases you make. 

How do I use it?
You can deduct Ticket Cash off the cost of ticket purchases online once you reach checkout - you will see an option to select at checkout if you have Ticket Cash.  If you are using Ticket Cash alongside an additional payment method, please ensure that you select the Ticket Cash option first so it is deducted and you can then pay the remaining balance with your additional payment method.

You can also use Ticket Cash belonging to a member of your Family and Friends if making a purchase on their behalf. The amount will only be deducted from the cost of their purchase.

Ticket Cash cannot be used for Auto Cup Scheme ticket payments or Legends matches.

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