Season Ticket Holiday FAQs

Season Ticket Holiday FAQs

Can I take a one-year Season Ticket Holiday for season 2023/24?'
Season Ticket Holidays are available to supporters who did not take a 1-year seasonal holiday for season 2022/23.

Will my eligibility for future ticket purchases, including all away and any home cup games, be affected if I take a holiday for season 2023/24?
If you choose to take a seasonal holiday for season 2023/24, please be aware that match credits for games played during season 2023/24 may be used as sales criteria for games played during season 2023/24 and beyond. If you take a seasonal holiday, you may not qualify for home cup or away games that you would normally qualify for.

How do I request a Season Ticket Holiday?
Please log in online to the Season Ticket Renewal portal and select the option to request a season ticket holiday. You will not be charged for your season ticket.  Season Ticket holiday requests must be submitted no later than 24 May.

I have an Adult/Junior Season Ticket but only one of us wants to take a season ticket holiday. Is this possible?
No, you must submit a holiday request for both the adult AND junior season tickets.

I have an Ambulant or Wheelchair Season Ticket and sit with my Personal Assistant(s) but only one of us wants to take a season ticket holiday. Is this possible? 
No, you must submit a holiday request for your Season Ticket and also your Personal Assistant(s).

If I take a Season Ticket Holiday, can I make any other ticket purchases or join the Auto Cup Scheme during season 2023/24?
Supporters taking a Season Ticket Holiday will forego the right to enrol into the Auto Cup Scheme or purchase tickets for any games for the entire 2023/24 season, including;
  1. Premier League home and away games
  2. European Cup home and away games
  3. Domestic Cup home and away games
  4. Cup Finals

If I take a Season Ticket Holiday, will I lose my purchase history?
We will safeguard the credits you obtained during season 2022/23 and previous seasons. However, as you will not accrue any credits for games played during season 2023/24 you will run the risk of no longer qualifying for games played in future seasons.

If I take a Season Ticket Holiday and we reach a Cup Final during the Season 2023/24, will I be able to purchase a ticket?
No, should you take a Season Ticket Holiday you will be excluded from all sales during the 2023/24 season.

If I take a Season Ticket holiday but my circumstances change during the season, can I request my seat back?
No, not until season 2024/25.

If I take a Season Ticket holiday, will I still have access to other Season Ticket benefits?
No, if you take a holiday you will forego all associated Season Ticket benefits for the duration of the 2023/24 season.

If I take a Season Ticket holiday, will I return to the same seat when I return?
Yes, we are committed to holding your usual seat for when you return.

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