Season Ticket Holiday FAQs

Season Ticket Holiday FAQs

Eligibility & How to Request

Will Season Ticket Holidays be offered for Season 2022/23, and who can request one if so?
  1. Yes, to Season Ticket Holders who did not take a holiday for season 2021/22.
When can I request a Season Ticket Holiday?
  1. You have until 24 May to request a Season Ticket Holiday. We will not accept any requests after this date.
  1. Click here for further information on Season Ticket Holidays.

Sales, Credits & Benefits

Can I make any other ticket purchases or join the Auto Cup Scheme during Season 2022/23?
  1. Supporters taking a Season Ticket Holiday will forego the right to purchase tickets for any games for the entire 2022/23 season, including Premier League home and away games, European home and away games, Domestic Cup home and away games and Cup Finals.
If I take a Season Ticket holiday but my circumstances change through the season and I am able to attend, can I request my seat back?
  1. No, not until season 2023/24.
If I take a Season Ticket holiday, will I still have access to other benefits I have due to being a Season Ticket Holder?
  1. Should you take a holiday you will forego all associated benefits for the duration of the 2022/23 season.
What happens to my purchase history from previous seasons?
Can I earn credits for this season?
Will my eligibility for future ticket purchases by affected?
  1. We will safeguard the credits you obtained during Season 2022/23 and previous seasons, but because you are not purchasing any tickets this season you will not have the opportunity to earn any credits.
  2. Supporters and Season Ticket holders who do not take a holiday will accrue ticket credits for games played during season 2022/23. So, if you choose to take a Season Ticket holiday for season 2022/23 you will run the risk of no longer qualifying for games played from season 2023/24 and beyond.

Juniors & PAs

I have an Adult Season Ticket and sit with a Junior. If I take a holiday, does the junior also have to take a holiday or vice versa?
  1. Yes, you must return all your Season Tickets for a holiday.
I have an Ambulant or Wheelchair Season Ticket and sit with my Personal Assistant(s). If I take a holiday, does my Personal Assistant(s) have to take a holiday or vice versa?
  1. Yes, you must return all your Season Tickets for a holiday.

Other questions

If I choose to purchase my Season Ticket but don't want to attend yet, could I nominate someone else to go in my place?
  1. The Ticket Exchange option will still be in place and supporters will be able to register friends and family during the summer; these do not have to be members or season ticket holders. You will then be able to transfer your ticket to one of your selected friends and family supporters as many times as you want during the 2022/23 season. 
Will I be able to return to the same seat after my holiday?
  1. Yes, we are committed to holding your usual seat for when you return.
What are the Club doing with tickets returned from supporters taking a Season Ticket Holiday?
  1. Seats returned for a holiday during season 2022/23 will be offered to supporters on the Season Ticket Waiting List on a temporary basis. This will not affect the waiting list position of supporters that do take up the offer.

    Contact Us

    Need more help, or can't find what you're looking for? Contact Us

      • Related Articles

      • Season Ticket Finance FAQs

        How to apply How do I apply for finance to pay for my Season Ticket? Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your finance application. Please note, you must ...
      • Season Ticket Auto Cup Scheme FAQs

        Will I need to meet eligibility criteria to join the Auto Cup Scheme for the 2022/23 Season? Yes, season ticket holders are now subject to the same qualifying criteria as members to enrol in the clubs Auto Cup Schemes. This allows for a much fairer ...
      • Season Ticket Waiting List – Further FAQs

        How do I update my address or contact details for the Waiting List? Click here and enter your supporter ID and password, once logged in you can update your address and contact details. I don't agree with my position on the Waiting List - can I do ...
      • Top NFC FAQs

        We have collected the most frequent questions from supporters about NFC ticketing in one place, to help you find the information you need. Click on any of the questions above to jump to its answer. 1. How do I download and open my NFC ticket on an ...
      • Ballot FAQs for Members' Sale

        How can I check if I am successful in the ballot? For the Premier League home games due to be played from August 2022 up to the end of 2022, ballot results will be communicated on Thursday 14th July with the tickets sales starting week commencing ...