I have renewed my Season Ticket and received a confirmation email, but when I log in online it still says 'Not Renewed'?
Please don't worry. The status of your Season Ticket on your 'My Account' will be updated before the new Season begins.
If you want to retain proof of renewal in the meantime, just hold on to your confirmation email.
Need more help, or can't find what you're looking for? Contact Us
I haven’t received/can’t find my order confirmation email – how do I check my order has been accepted?
Depending on your email provider and your email settings, your confirmation email might have gone into your Junk or Spam folder. Please check there first. If you still can’t find it, you can check whether we received your order and what status it’s ...
Season Ticket Finance FAQs
How to apply How do I apply for finance to pay for my Season Ticket? Select the V12 Finance option at the checkout page and you will be automatically redirected to the V12 Finance website to complete your finance application. Please note, you must ...
Will I receive a tour booking confirmation?
If you are booking a Stadium Tour or entrance to the LFC Museum you will receive an email confirmation which can either be printed out to show at reception or it can be shown on your phone. If you have made a booking using a gift experience voucher ...
Why can't I log in to the Members' Area?
If you are seeing this error message when trying to log in to the Members' Area using your existing details, you need to reset your password: Wrong Supporter ID or password provided. You may need to update your password, please click here to reset ...
Season Ticket Holiday FAQs
Eligibility & How to Request Will Season Ticket Holidays be offered for Season 2022/23, and who can request one if so? Yes, to Season Ticket Holders who did not take a holiday for season 2021/22. When can I request a Season Ticket Holiday? You have ...