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• I am a disabled Season Ticket holder/Member. Can I return my seats via the Ticket Exchange?

  Disabled Season Ticket holders and Members are able to return their tickets via the ticket exchange.  Please visit http://www.liverpoolfc.com/tickets/ticket-exchange and follow the online Ticket Exchange release instructions. Alternatively please ...

• Ticket Exchange/AMS and Season 22-23 Match Credits

  I returned my seat via the Ticket Exchange; do I still retain the match credit? If your seat was resold, the credit was transferred to the supporter who purchased it during the Additional Members Sale. If your seat was not resold, the credit is ...

• How much will I receive if I return my seat for sale via the Ticket Exchange for a Premier League home game and it is resold?

  Season Ticket Holders will receive 1/19th of the price they paid for their Season Ticket.  Official Members will receive 100% of the price they paid for the ticket. When you return your seat, you can choose one of 2 options: Choose to have the funds ...

• How will I be refunded if my seat is resold on the Ticket Exchange?

  When you return your seat, you can choose one of 2 options. Choose to have the funds transferred to your bank account Choose to have the funds stored within the 'Ticket Cash' option in My Account. Ticket Cash can be used against future online ticket ...

• Do you need to be a Member to be Forwarded a Ticket via Friends and Family?

  No, you do not need to be a member but you do need to be registered and have a Supporter ID Number to be added to Friends and Family. If you do not have a Supporter ID then you need to go to the Ticketing login page here, click 'log-in' and then ...