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• Tips for uploading your photo ID successfully

  For best results, follow these simple steps when uploading your photo ID: Take a photograph of your ID using your mobile phone camera, or a digital camera. 5 megapixels or above is ideal If you use a digital camera, you must save the image to your PC ...

• I'm having difficulty uploading my Photo ID to the system - can I bring it in to the Ticket Office at Anfield?

  No, please follow the process in the system and try to upload your ID. Don't be worried if you get temporarily prevented from scanning again after a few unsuccessful attempts - we can reset your tries in the system, and if you do get stuck we will ...

• What photographic ID must I provide?

  You must provide one of the following forms of photo ID: Passport Driving license Identity card, including the Post Office PASS Card Your ID must be valid (not expired) and will be subject to validation checks.  If you don't have a passport or ...

• I don’t have any of the valid ID documents required, what do I do?

  First check to see if you can apply for the Post Office PASS Card, as this is an affordable and quick alternative way to prove your age. Both adults and children can apply for one. If you are still having trouble getting ID, please Contact Us and a ...

• I have completed the Fan Update process; do I need to do anything else?

  Once you've submitted your details successfully, you'll see a page confirming that your Fan Update has been submitted and is pending validation. After that we will review your submission. If we have any questions, we'll be in touch. Otherwise, we ...