Ticket Distribution and Season 22-23 Match Credits
If I used the Ticket Distribution option during season 2022-23, do I retain the match credit?
Yes, the credit is retained on your account.
I was distributed a ticket for a game(s), do I receive the match credit?
No, the credit remains with the original match ticket owner.
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Ticket Forwarding and Season 22-23 Match Credits
I am a member who forwarded a ticket to my Friends/Family for a Premier League home game(s), do I retain the match credit? No, the credit is transferred to the supporter who you forwarded the ticket to. I was forwarded a ticket; do I receive the ...
Ticket Exchange/AMS and Season 22-23 Match Credits
I returned my seat via the Ticket Exchange; do I still retain the match credit? If your seat was resold, the credit was transferred to the supporter who purchased it during the Additional Members Sale. If your seat was not resold, the credit is ...
Will match credits from season 2021/22 (Premier League and Cup) be used as qualifying criteria and eligibility for future seasons?
Due to the Covid pandemic, there are some fans who did not want to or could not attend matches straight away. To ensure a fair ticket distribution process, game credits from season 2021/22 will not be used as eligibility for ticket sales in future ...
Season Ticket Holiday FAQs
Can I take a one-year Season Ticket Holiday for season 2023/24?' Season Ticket Holidays are available to supporters who did not take a 1-year seasonal holiday for season 2022/23. Will my eligibility for future ticket purchases, including all away and ...
What are the changes and how do I check my credits?
When were the changes announced and what are they? Details are in the news story we published on July 12 2022, but we've summarised them below. Unless you forwarded your ticket, sold it on the Ticket Exchange or you did not attend and the seat was ...