When will I receive my Membership pack?
You will receive a dispatch e-mail when your pack has been sent to the address on record. From the dispatch date please allow 14 days (UK) and 28 days (Overseas) for the welcome pack to arrive. Please note that some countries may still be experiencing postal delays due to COVID.
Please note: different Membership types are being processed and dispatched at separate times. If you have purchased multiple Memberships of different types (e.g. a full Membership for yourself and a junior Membership for a child in your household), you may not receive your packs all at the same time.
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