When will I receive my Membership pack?
We expect 2023/24 Membership welcome packs to be dispatched from late June 2023. You will receive a dispatch e-mail when your pack has been sent to the address on record. From the dispatch date please allow 14 days (UK) and 28 days (Overseas) for the welcome pack to arrive.
Please note: different Membership types are being processed and dispatched at separate times. If you have purchased multiple Memberships of different types (e.g. a full Membership for yourself and a junior Membership for a child in your household), you may not receive your packs all at the same time.
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How to reset your Membership password
Problems receiving your password reset link It’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsers If your email service has a Safe Senders feature, please add ...
How do I cancel my Membership and receive a refund?
There are a few different answers depending on what you want to do: My Membership auto-renewed at the start of the season, or I bought it on tickets.liverpoolfc.com To get a refund, you should use the form at the bottom of this article within 14 days ...
Will I receive a tour booking confirmation?
If you are booking a Stadium Tour or entrance to the LFC Museum you will receive an email confirmation which can either be printed out to show at reception or it can be shown on your phone. If you have made a booking using a gift experience voucher ...
My Membership is on Auto-Renewal, when will my payment be taken?
The payment run will begin on Tuesday 9th May 2023 and is expected to take up to 10 days to be processed. Auto-renewal payments are not taken in any specific order, so if you have multiple Memberships linked to one payment card, they may be taken at ...
When will my existing LFC Official Membership 2022/23 expire?
2022/23 Membership will expire on 31st May 2023.