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• Why can't I log in to the Members' Area?

  If you are seeing this error message when trying to log in to the Members' Area using your existing details, you need to reset your password: Wrong Supporter ID or password provided. You may need to update your password, please click here to reset ...

• How to reset your Membership password

  Problems receiving your password reset link It’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsers If your email service has a Safe Senders feature, please add ...

• Ballot FAQs for Members' Sale

  How can I check if I am successful in the ballot? For the Premier League home games due to be played from August 2023 until the end of the year, ballot results will be communicated on Monday 17 July with the ticket sales starting week commencing 24 ...

• Sale FAQs for Members' Sale

  When is the Members Ticket Sale taking place? Following the registration period, the Members ticket sale will then take place from week commencing Monday 24 July. Click here for full Member sale information. How many tickets can I purchase during the ...

• How can I check if I am guaranteed tickets during the Members Sale?

  To be guaranteed a ticket you must purchase a 2023/24 Membership and have 13 or more Premier League home match credits recorded from season 2022/23. You also need to ensure you register to purchase tickets, even if you are guaranteed. For full ...