How do I cancel my Membership and receive a refund?
To be eligible for a refund for your LFC Official Membership, you must contact us within 14 days from the date of purchase to request a refund. To request a refund, please contact our Fan Services team.
If you purchased your LFC Official Membership from Retail (online store or in store) their returns policy is outlined here
Please note: if a Membership pack has been dispatched you will need to return the Membership pack before a refund can be processed.
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How to reset your Membership password
Problems receiving your password reset link It’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsers If your email service has a Safe Senders feature, please add ...
Can I amend or cancel an order?
Please make sure you have checked your order and delivery details before you place your order. Once you have placed your order and it is passed to our distribution centre, we can't make any changes or cancel your order. This includes changing the ...
When will I receive my Membership pack?
If you purchased your Membership before 10th September 2021, due to stock delays your Membership packs for the 21/22 season will now be dispatched throughout September. If you purchased a Full Membership after 10th September 2021, your Full ...
I paid on behalf of other supporters, who will receive the refund?
We will attempt to automatically refund the card that was used for payment, if this attempt is unsuccessful, we will contact you to confirm next steps.
Will I receive my refund in a lump sum?
No, refunds will be processed on a per ticket per game basis. For example, if you paid for four season ticket/match tickets, these would be refunded in four separate transactions.