How do I cancel my Membership and receive a refund?
To be eligible for a refund for your LFC Official Membership, you must contact us within 14 days from the date of purchase to request a refund. To request a refund, please go to our Email form and choose the Membership > Manage My Account option, then fill out the information requested.
If you purchased your LFC Official Membership from the LFC Online Store or an LFC shop, their returns policy is outlined here
Please note: if a Membership pack has been dispatched you will need to return the Membership pack before a refund can be processed.
Need more help, or can't find what you're looking for? Contact Us
How to reset your Membership password
Problems receiving your password reset link It’s best to use Google Chrome on a PC or a laptop to change your password instead of using mobile/tablet browsers If your email service has a Safe Senders feature, please add ...
How do I cancel my Membership auto-renewal?
If you want to stop your Membership from auto-renewing for the start of the next season, go to our Email form and choose the Membership > Manage My Account option, then fill out the information requested. Cancelling Junior Membership auto-renewals ...
Can I amend or cancel an order?
Please make sure you have checked your order and delivery details before you place your order. Once you have placed your order and it is passed to our distribution centre, we can't make any changes or cancel your order. This includes changing the ...
When will I receive my Membership pack?
You will receive a dispatch e-mail when your pack has been sent to the address on record. From the dispatch date please allow 14 days (UK) and 28 days (Overseas) for the welcome pack to arrive. Please note that some countries may still be ...
Can I return an item for a refund or exchange?
Returning something you ordered online If there's a problem with an item you ordered (it's damaged, faulty, or we sent you the wrong item), you can return it to us for a refund. You can also return some unwanted products, but exclusions apply - for ...