Contact Supporter Services

Contact Supporter Services

Get in touch with us

Live Chat
Press the "Live Chat" button on the bottom-right of the screen to talk to us now


Email
Fill in our Email Us form and we'll usually respond within 48 hours


Twitter
Send us a DM @LFCHelp and we'll usually reply within 4 hours


Accessible contact options
Alternative options for supporters with accessibility needs.
Opening times
Normal (non-matchday) opening hours
  * Mon-Fri - 8.15am-5.30pm
  * Saturday - 9am-3pm
  * Sunday - Closed

⚽ Matchday opening hours
Ticketing enquiries  - opening hours will vary depending on kick-off. We'll publish opening hours for upcoming matches here, roughly a week before the match.
Other enquiries (e.g. Online Store, Stadium Tours etc.)  - our hours don't change. We're available to help during the same time as a non-matchday.
Upcoming special opening hours
Monday 29 May (UK Public Holiday) - our contact centre will be closed

Visit the Ticket Office at Anfield
The Ticket Office is located underneath the Kop stand. You can contact us about ticketing using the options above, but if you're at Anfield you can also visit us in person.
Opening times
Normal (non-matchday) hours
  * Mon-Fri - 8.15am-4pm
  * Saturday - 9am-3pm
  * Sunday - Closed

⚽ Matchday opening hours
Opening hours will vary depending on kick-off. We'll publish opening hours for upcoming matches here, roughly a week before the match.
Upcoming special opening hours
Monday 29 May (UK Public Holiday) - ticket office windows will be closed

    Contact Us

    Need more help, or can't find what you're looking for? Contact Us

      • Related Articles

      • How can I contact the Club?

        Supporter Services Our Supporter Services team can help with nearly all club enquiries, including: Season and General Admission Ticketing LFC Official Membership LFC Online Store and Retail stores Stadium Tours LFCTV GO Fan Mail and Requests ...

      • Can I transfer my season ticket waiting list position to another supporter?

        No, waiting list positions are non-transferable. If you no longer wish to be on the waiting list you should contact us on the link below to be removed. Please provide your name, address and supporter ID number if you wish to do this.

      • I am a disabled supporter, can I purchase hospitality tickets?

        There are some Hospitality packages with access to wheelchair bays. For more information on availability, or if you have a specific access request due to your disability, please contact our Hospitality team using the details here.

      • I have forgotten my Supporter ID, how can I log in?

        You can retrieve your Supporter ID by clicking here.

      • Accessible Contact Options

        Email You can email us directly at disability@liverpoolfc.com. Accessible phone line Registered disabled supporters can call us on 0151 264 2500. Opening times Non-matchdays On non-matchdays, we're available between the following hours: * Mon-Fri - ...