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Advice on resetting your password for the new Ticketing system

Problems receiving your password reset email If you are having problems receiving your password reset email, there are a couple of things you can do to make sure the email reaches you: ​Check that you are entering your Supporter ID without any leading zeros. Supporter IDs are between 4 and 8 digits

Knowledge base article

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Ticketing System Help

HC
How do I change my password for the ticketing system?

Login here, go to ‘Personal Details’ and click ‘Change Password’.If you have tried to reset your password but the system does not recognise you this could be for one of the following reasons:Due to data protection laws, only the data of supporters who have purchased a ticket or Membership within the

Knowledge base article

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Ticketing System Help

HC
I have already created a password for the ticketing system, but have forgotten it; how can I login?

Click here and select ‘Reset your password’.

Knowledge base article

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Ticketing System Help

HC
I have forgotten my Supporter ID, how can I log in?

You'll need to contact Supporter Services.

Knowledge base article

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Ticketing System Help

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