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Knowledge base article
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Multi-Factor Authentication
If you fail to complete Multi-Factor Authentication 3 times, you will be locked out of your account and need to contact our Supporter Services Team .
If your code doesn’t arrive, click the ‘Didn’t receive code? Resend.’ link. If it still doesn’t arrive, please make sure you have a signal on the mobile phone you have registered. If you still don't receive your code, please contact our Supporter Services Team .
Multi-Factor Authentication helps us to keep your account secure. We will occasionally send a 6-digit code to your registered mobile number, which you must enter before accessing the system. It also helps prevent bots from using scripts to purchase tickets and create fake accounts, which will allo
All fans who have purchased Tickets or a Membership will be asked to do Multi-Factor Authentication. This will help us protect your account and make it more difficult for bots to access tickets.
