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Log in to your My Account on the smartphone you will bring when attending matches. If you did not complete Single Sign On (SSO) by the deadline, read our FAQ. Once logged in, your membership will be displayed. Click Add to Apple/Google Wallet. Click Add. Your NFC pass will update ahead of ea
Knowledge base article
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NFC Tickets
By the start of season 2026/27, all turnstiles will be upgraded and are now fitted with new digital scanners. Stewards will be located around the turnstiles should you require any assistance. Watch our how to video or, alternatively, follow these steps: As you approach the turnstile, have your p
NFC Tickets & Stadium Access
To receive the discounts you are entitled to, you must show your NFC pass. All Season Ticket holders and All Red Full, Light and Junior members are entitled to these benefits, excluding the welcome gift. All Red Light members are only entitled to the retail discount. Read the full details of a
If you are not a Season Ticket holder or an All Red member (Full, Light or Junior), you will need a General Admission NFC pass to be able to have tickets forwarded to you. It’s free to download a General Admission NFC pass but you must register with us to be able to access one. If you already have a
Anfield uses NFC (Near Field Communication) technology for stadium entry and all tickets are digital, in the form of an NFC pass. Supporters require a digital NFC pass to access Anfield. If you need support, contact Supporter Services.
NFC passes should only be added to the registered supporter’s smartphone. However, we understand that some junior supporters may not have a smartphone and some registered disabled supporters may need to store their pass on their Personal Assistant’s phone. The NFC pass can be added to the device o
We recommend trying these troubleshooting steps: Check that you have Google Pay installed, up-to-date, and completely set up. You can download it from the Google Play Store. Check that you have Chrome set as your default browser. Using other Android browsers may cause problems when downloading your
From iOS version 16.1 onwards, it's possible to remove Apple Wallet from your iPhone. If you can't find your Apple Wallet: Go to the App Store on your phone. Search Apple Wallet. If you have removed it by accident, you will have the option to install it again shown on the screen.
We will notify you by email around a week before the match with instructions on how to download your NFC pass to your smartphone. Should you wish to distribute your ticket(s), details on how to do this will also be noted on the email.
Follow the instructions below if your pass has expired: Open your Apple Wallet/Google Wallet. Tap on View Expired Passes/Expired Passes (you might need to scroll down/across if you have lots of passes in your wallet). Supporters need to unhide their NFC pass if it has dropped into their expired pass
The club issues digital tickets for fans to access the stadium but recognises there may be a small number of fans who may find these difficult to use. We therefore provide access cards, which are photographic ID cards that can be used at the turnstile instead of a digital ticket, to those who meet o
All Red members and Season Ticket holders with a stadium access card will not need new cards for season 2026/27. Their existing card will remain active.
Season Ticket holders and All Red members may be asked to prove their identity when attending a game to ensure they are the individual assigned to the ticket. This is to ensure protection against ticket touting and abuse. We advise that you bring valid photo ID (Passport/Drivers Licence/UK Citizens