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How can I cancel my All Red Video subscription?

If you subscribed to All Red Video through the Liverpool FC website, you can cancel as follows: Log in to My Account. Click on Manage All Red membership. Select Cancel Auto-Renewal. Your All Red Video subscription will then be terminated and no further payments will be taken. However you will still

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How can I update card payment details for my All Red Video Subscription?

If you subscribed to All Red Video, you can update your payment card details for your subscription online as follows: ​ ​Log in to your A​ll R​​ed Account.​ Click Manage All Red Membership (on left side column) Select Change Payment. Confirm your address details are correct, you can also change your

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How can I watch a match without knowing the score?

If you want to watch the matches without knowing the score, you can go to our Spoiler-free Full Match Replays page and also get direct access to on demand Full Match replays of all Liverpool's men's games.

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How do I cancel my subscription in the Official All Red Video App?

If you are subscribed via iOS, you can manage subscriptions and turn off your auto-renewal by going to your iTunes account settings on your desktop or device after purchase. Once logged into iTunes, go to View Account Click Subscriptions and then Manage. If you are subscribed via Android, you can un

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How do I download the Official All Red Video App?

It’s really easy to download the Official All Red Video App from your smartphone or tablet device. ​ If you’re using an iPhone, iPad or Apple device, use the App Store. ​ If you’re on an Android device, go to the Play Store. ​

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How do I log in to the All Red Video connected TV app?

You can login or logout at any time by clicking on the account icon on the top right corner of your TV. ​ You can also login by clicking to play a video that requires a free All Red Essential membership (which you can identify by the label “Essential”) or a video that requires a paid All Red Full or

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How do I sign up for a LFCTV subscription?

You can subscribe to LFCTV on Sky if you live in the UK or Ireland, and also on Virgin Media if you are in the UK by contacting your service provider. ​ If you are overseas then access to the channel is available with All Red Video. Find out more information on watching LFCTV with Sky or Virgin Medi

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How do I update my payment details in the Official All Red Video App?

If you subscribed via the Official All Red Video App, go to the respective store to manage your subscription and payment details. We cannot manage this for you as we do not have access to this information.

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How much is an All Red Video subscription?

You can find the price of an All Red Video membership on the All Red Video website and mobile Apple & Android apps. ​ You may also consider becoming an All Red Full member, which gives you seasonal benefits including access to All Red Video, ticket sales and much more. ​ You can also register for a

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I am having issues streaming, what can I do?

We recommend viewing from a wired connection with a download bandwidth of at least 700Kbps. To view in HD you will need to have higher download speeds. ​ As a general rule, your download bandwidth must be greater than the bitrate of the event broadcast you’re trying to view. ​ If you are experiencin

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I cannot view All Red Video outside of my household?

An All Red Video account can be shared by people who live together in one household. People who are not in your household will need to sign up for their own account to watch All Red Video. A household is defined as a a group of devices connected to the same internet you use to watch All Red Video.

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On which platforms is All Red Video available?

In addition to the All Red Video website and mobile Apple & Android apps, All Red Video is also available on Amazon Fire TV, Android TV and Roku, allowing you to watch on-demand and live content, including the 24/7 LFCTV channel, directly on your TV. ​ Several Smart TV models have Amazon Fire TV, An

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What content is available on the All Red Video connected TV apps?

The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile Apple & Android apps can be used on the TV apps. ​ This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 day

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What do I do if my renewal payment failed for All Red Video?

If you payment has failed for the renewal of your All Red Video subscription you will receive a failed payment notification email. We will attempt to take payment up to 4 times before the account is cancelled. You will receive a failed payment notification email each time payment is attempted. ​ If

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What is the difference between LFCTV and All Red Video?

LFCTV subscription is through Sky or Virgin and enables you to watch the LFCTV channel on your TV. ​ Read more information on subscribing to the LFCTV channel​. ​ All Red Video is an online subscription which is accessed via your PC or mobile device. ​ Read more information on subscribing to All Red

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Why aren't all Academy and women's matches shown live on LFCTV?

The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U18 and U21 games in a Premier League broadcast window (when there's another game in the league being televised). ​ We are restricted in the number of games we can show live during the season

under 18

under 23

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Why is a video not available in my country?

Most of the content in the All Red Video platform is available worldwide, without restrictions. ​ Due to broadcasting rights, there are occasions when certain videos are not available in specific countries. ​ You can find a list of ongoing restrictions below: ​ Women’s Super League (WSL) content: av

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© COPYRIGHT 2024 THE LIVERPOOL FOOTBALL CLUB AND ATHLETIC GROUNDS LIMITED. ALL RIGHTS RESERVED. MATCH STATISTICS SUPPLIED BY OPTA SPORTS DATA LIMITED. REPRODUCED UNDER LICENCE FROM FOOTBALL DATACO LIMITED. ALL RIGHTS RESERVED.