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Can I purchase an All Red membership for my child on my account?

A seperate All Red membership must be purchased in your childs name. Every All Red membership must use a unique email address. ​ Membership benefits are tailored to the member, for example; juniors will receive a birthday card for their birthday from the Club. You’d need this membership to be regist

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How can I find/update my contact preferences?

Log into your My Account.​​​ On the left-hand side, click Preferences. Click Manage to specify the content you wish to recieve and how you would like to hear from us.

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How can I update the email address associated with my membership account?

If you need to update your email address on your account, please contact Supporter Services. ​ If you are over 18 years old, you as the account holder must contact us yourselves and confirm full data protection before any amends would be made to your account. ​ If you are a parent/guardian of a chil

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How do I access my stadium tour and museum membership discount?

If you are an All Red Full, Junior member or a men’s, women’s or hospitality season ticket holder, you get access to discounts on our Stadium Tours and Musuem. ​ Your discount codes are available within the benefits section of your My Account. ​

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How do I enter competitions in the members’ area?

All current prize draws and events will be advertised within the Prize Draws section of your My Account. ​ Every month new competitions will be announced so make sure you are regularly checking in.

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How do I reset my password?

To reset your password, please follow the below steps: ​ Log into your My Account.​​​ Click Forgotten password? under the password box. ​ You'll then receive an email with password reset steps. ​ So that you are able to receive the password reset link, please add tickets@fans.emails.Liverpoolfc.com

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How do I select my supporters club as a member?

You can amend your Supporters Club attached to your All Red membership account by following these steps: ​ Log into your My Account.​​​ At the bottom via a drop down, Supporters Club is amendable. Click Update to save your changes.

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How do I sign up for the free trial of All Red Video?

Go to the All R​​ed membership comparisons.​​ Click Join now.​​ ​Click Add to basket. Click Proceed to checkout. Log in to your My Account or register. Follow the prompts to enter your payment details. This is required for future monthly payments.

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I am an All Red Light member, can I also have an All Red Video membership?

You can have an All Red Light and a Video membership. ​ If you want to upgrade from All Red Light to All Red Full to gain full seasonal access to All Red Video, you must request a refund within 14 days of purchasing your All Red Light membership.

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I am an All Red member, how do I access All Red Video?

Go to the All ​​Red Video homepage. Click Log In in the top right corner. Log in to your A​ll R​​ed account.​​​ ​To access All Red Video as part of your All Red membership, you must have completed Single Sign On (SSO).

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I am an All Red member, when will this expire?

If you are an All Red Full, Light or Junior member, then you have a seasonal membership and your All Red membership will expire on 31 May 2027. ​ Your All Red Video membership expiry date can be found in your A​ll R​​ed Account.​​

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I have bought a season 2026/27 membership and the address I’ve given for my pack delivery is incorrect, how do I update this?

Please contact Supporter Services as soon as possible and we can look into this for you. ​ The Address option within your A​ll R​​ed Account will not update the current season's pack address, this is for future seasons only.

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I have cancelled my auto-renewal, can I reinstate it?

To reinstate your auto-renewal: Log in to your All Red account.​ On the left-hand side, click Manage All Red membership. Click Reinstate Auto-Renewal near the bottom of the page. A green message will appear in the top right corner that states ‘Your All Red membership will now automatically renew at

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I have purchased an All Red membership gift pack/voucher from the LFC shop, where do I redeem this voucher to activate my membership?

Go to the All R​​ed membership comparisons.​ Click register or login to redeem your voucher at the very bottom of the page. Once you are in your account, click back to the comparisons. Enter your voucher code* in the box and proceed to the checkout page, where the amount to pay will show as £0.00. C

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What are my retail discount benefits for season 2026/27?

If you are an All Red Full, Light or Junior member or a men’s, women’s or hospitality season ticket holder, your benefits give you access to the following retail discount across the season: ​ 10% discount in Liverpool Football Club official UK based stores and online. There is a £200 discount cap ac

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What is All Red membership and what are the benefits?

The membership offers a range of benefits whether supporters are watching inside Anfield, from their living room, or on social media. ​ Read the full list of benefits.

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What is Single Sign On (SSO), and why has this been done?

All accounts have been merged and you will only use your unique email address and password for each account. ​ Having a single, unique email address linked to each individual supporter makes logging in and using our sites easier for you, as you will only have one password to remember and update. It

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When can I download my 2026/27 membership NFC pass?

This functionality is currently closed for season 2025/26. ​ When this functionality returns, your All Red membership NFC pass should be available to download 72 hours after you have purchased membership. ​ Read more information on downloading your NFC pass. You will need to download your pass in or

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When will my All Red membership pack be dispatched?

Membership packs began being dispatched in June. ​ Once your pack is dispatched, you will receive a confirmation email.

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Where can I find my supporter ID?

Log into your A​ll R​​ed Account.​​​ Your All Red membership type and your Supporter ID will be visible on the right side of your screen. ​

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