HELP CENTRE HOME
LIVERPOOLFC.COM
Standard Chartered
Can't find what you're looking for?
Ask a question
Official
Accepted
Unanswered
Advanced Filters
Login to your account On the left-hand side, click into ‘Address’ Select the ‘Delivery Address’ tab You can now edit your delivery address* PLEASE NOTE: This is editable for future pack sends only e.g. renewal pack for Season 2026/27.
Knowledge base article
•
Managing Your Details
If you need to update your contact preferences, you can do so within your 'My All Red Account' profile.
If you need to update your email address on your account, please contact our Supporter Services team. Please note: if you are over 18 years old, you as the account holder must contact us yourselves and confirm full data protection before any amends would be made to your account. If you are a paren
If you have one of the following All Red membership types, you can benefit from discounts on our Stadium Tour and Museum: Full Junior Men’s, women’s or hospitality season ticket holders Where do I find my discount codes? Your discount codes are available within the ‘benefits’ section of your ‘
Membership Benefits
If you already have an account, login here, select ‘My Friends & Family’ and follow the online instructions. If you do not have an account, then you should firstly register with our online ticketing service here. Once registered, you can then log in here, select ‘My Friends & Family’ and follow
Ticket Forwarding
All current prize draws and events will be advertised within the ‘Prize Draws’ section of your ‘My All Red Account.' Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!
You can amend your Supporters Club attached to your All Red membership account by logging into your ‘My All Red Account.' Once you've logged in, you should automatically be in your ‘profile,’ and ‘Supporters Club’ is amendable at the bottom via a drop down. Click ‘update’ to save your changes.
Visit the log in page and click ‘forgotten password?’ under the password box. An email will be sent to your email with password reset steps to follow. If you have isses with resetting your password, contact our Supporter Services team.
members area
password reset
membership
Head to the All Red Video Homepage. Click “Log In” in the top right corner and enter the email address and password associated with your All Red Full membership.
All Red
Please contact our Supporter Services as soon as possible and they will be able to look into this for you. PLEASE NOTE: The ‘delivery address’ option within members’ area, will not update this season's packs address, this is for future seasons only. You would need to contact Supporter Services reg
All refund requests must be made within 14 days of purchase / renewal. To request a refund within the above timeframe, please contact our Supporter Services team. Once the refund has been processed, please allow 3-5 working days for this to appear in your bank.
Sales for All Red membership for Season 2025/26 have now concluded. You can register your interest for the All Red membership for Season 2026/27. We will send you an update via email once this has been made live. If you are an existing member, you are still able to access content until 31st May 20
All Red Membership
If you are an All Red full, light or junior member or a men’s, women’s or hospitality season ticket holder, your benefits give you access to the following retail discount across the season. 10% discount in LFC official UK based stores and online Please note, there is a £200 discount cap across the s
contactus
All Red will combine the benefits and experiences currently enjoyed by fans with existing LFC memberships, LFCTV GO subscriptions or MyLFC registrations, with some brand-new ones too. It offers a range of benefits whether supporters are watching inside Anfield, from their living room, or on social m
All accounts have been merged and you will only use your unique email address and password for each account. Having a single, unique email address linked to each individual supporter makes logging in and using our sites easier for you, as you will only have one password to remember and update. It
Single Sign On (SSO)
Your ALL RED Membership NFC pass should be available to download 72 hours after you have purchased Membership. For information on downloading your NFC pass please view the guide here. You will need to download your Membership pass in order to enter the stadium and also get your retail discount in st
Membership packs began being dispatched in June. Once your pack is dispatched you will receive an email to confirm this, and you can check the status of your membership pack here.
Click into ‘My All Red Account’ Your All Red membership type and your Supporter ID will be visible on the right side of your screen. PLEASE NOTE: You will only have a Supporter ID if you are a Full, Light or Junior member.
All Red will have an allocation of spaces for the Matchday Mascot experiences throughout season 2025/26. The mascot allocation is based on age, All Red Juniors and Junior Men's Season Ticket Holders aged 6-11 years will be automatically entered into the draw for these spaces. These selections ar
