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Can I change my auto-renewal payment details for All Red?

Yes. Full, light, junior and video members can change auto-renewal payment details by following the steps below: ​ Login to https://profile.liverpoolfc.com/en/sign-in On the left-hand side, click into ‘Manage All Red Membership’ Click ‘CHANGE PAYMENT’ Click 'Continue’ Select your payment method and

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Can I purchase All Red membership via LFC Retail?

If you live in the UK, you can purchase All Red Full and Light memberships through both the LFC online store and LFC official retails stores.

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Can I purchase a membership for my child on my account?

Every All Red membership must use a unique email address and should be registered in the person who intends to use the membership benefits details. ​ Membership benefits are tailored to the member, for example; juniors will receive a birthday card for their birthday from the Club. You’d need this me

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How can I change my delivery address for my season 2026/27 All Red membership pack?

Login to your account ​ On the left-hand side, click into ‘Address’ ​ Select the ‘Delivery Address’ tab ​ You can now edit your delivery address* ​ PLEASE NOTE: This is editable for future pack sends only e.g. renewal pack for Season 2026/27.

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How can I update my contact preferences?

If you need to update your contact preferences, you can do so within your 'My All Red Account' profile.

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How can I update the email address associated with my Membership account?

If you need to update your email address on your account, please contact our Supporter Services team. ​ Please note: if you are over 18 years old, you as the account holder must contact us yourselves and confirm full data protection before any amends would be made to your account. If you are a paren

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How do I access my Stadium Tour and Museum Membership discount?

If you have one of the following All Red membership types, you can benefit from discounts on our Stadium Tour and Museum: ​ Full Junior Men’s, women’s or hospitality season ticket holders ​ Where do I find my discount codes? ​ Your discount codes are available within the ‘benefits’ section of your ‘

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How do I add someone to my Friends & Family list?

If you already have an account, login here, select ‘My Friends & Family’ and follow the online instructions. ​ If you do not have an account, then you should firstly register with our online ticketing service here. ​ Once registered, you can then log in here, select ‘My Friends & Family’ and follow

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How do I enter competitions on the Members’ Area?

All current prize draws and events will be advertised within the ‘Prize Draws’ section of your ‘My All Red Account.' ​ Every month new competitions will be announced so make sure you are regularly checking in, to ensure that you don’t miss out!

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How do I redeem a promo code for my All Red membership?

Click into the All Red membership page Select the membership that you would like to purchase and click ‘Join Now’ and then click ‘Add to Basket’ ​ If you are already signed in, then you will now be able to enter your promo code ​ If you are not signed in, then you will be required to login before yo

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How do I redeem an All Red membership gift voucher for season 2025/26?

​ To activate your voucher, follow the simple instructions below; ​ Visit www.liverpoolfc.com/membership/join If you have a Supporter ID from a previous season, ‘LOGIN’ and continue. If not choose ‘SIGN UP’ and complete your details as instructed. Select the All Red membership you have Add to basket

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How do I remove my All Red full, light, junior or video auto-renewal?

To remove yourself from auto-renewal, follow the steps below: ​ Login to https://profile.liverpoolfc.com/en/sign-in On the left-hand side, click into ‘Manage All Red membership’ To cancel your auto-renewal, click the ‘Cancel Auto-Renewal’ button near the bottom of the page You’ll see a pop up to con

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How do I select my Supporters Club as a Member?

You can amend your Supporters Club attached to your All Red membership account by logging into your ‘My All Red Account.' ​ Once you've logged in, you should automatically be in your ‘profile,’ and ‘Supporters Club’ is amendable at the bottom via a drop down. Click ‘update’ to save your changes.

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How do I sign up for the free trial of All Red Video?

Click ‘join now’ on All Red Video on the compare memberships page ​ You will be asked to Register or Log In ​ If you need to register, you will be asked for the following details: - First Name - Surname - Date of Birth - Gender - Email Address - Country - Password - Preferences ​ Following a success

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How to reset your Membership password

Visit the log in page and click ‘forgotten password?’ under the password box. An email will be sent to your email with password reset steps to follow. If you have isses with resetting your password, contact our Supporter Services team.

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I am a current All Red member, when will this expire?

If you are an All Red Full, Light or Junior member, then you have a seasonal membership and your All Red membership will expire on 31 May 2026. ​ If you are an All Red Video monthly member, your membership expiry date can be found in the members’ area.

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I am an All Red Full member, how do I access All Red Video?

To access All Red Video as part of your All Red Full membership, you must have completed Single Sign On (SSO). ​ If you are a member but cannot access All Red Video then you probably have not completed SSO. ​ For more information on SSO and how to complete, please visit our ​SSO FAQ​. ​ You will be

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I am an All Red Full member, how do I access my All Red Video account?

To access All Red Video as part of your All Red Full membership, you must have completed Single Sign On (SSO)*. For further assistance with completing the Single Sign on process, please see our Single Sign On FAQs . You can access All Red Video here ALL RED Video - Home Click “Log In” in the top rig

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I am an All Red Light member, can I also have an All Red Video membership?

Yes, if you’re a light member you can also have the monthly All Red video membership too. ​ If you are wanting to swap your membership type from light to full to gain full seasonal access to All Red video, you must request a refund within 14 days of purchasing your light membership.

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I am an All Red essential member, how do I upgrade to a paid All Red membership?

Log into your account ​ Once logged in, on the right-hand side will be an ‘Upgrade your Membership’ tab ​ You will be directed to a ‘Compare All Red memberships’ page, select which All Red membership you would like to purchase. ​ Click ‘Join now’ ​ Enter ‘billing address’ details and accept T&Cs ​ E

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