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Ballots will be run and payments taken Thursday 30 and Friday 31 July 2026 and we’ll notify supporters of the ballot outcome via email during this time. Emails will be sent to the lead booker (the person that made the ballot application) from tickets@fans.emails.liverpoolfc.com.
Knowledge base article
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All Red
Visit the ballots page. Click Edit. Click the three dots next to the relevant fixture and then click Edit again. You’ll be able to amend your preferred areas, the price you’re happy to pay as well as the number of tickets and the people you are applying with. Once you’ve saved your application, clic
You will be required to enter the ballot in 2 transactions: Transaction 1 – standard ballot. Transaction 2 – 4+ ballot.
LFCTV subscription is through Sky or Virgin and enables you to watch the LFCTV channel on your TV. Read more information on subscribing to the LFCTV channel. All Red Video is an online subscription which is accessed via your PC or mobile device. Read more information on subscribing to All Red
All Red Video Subscription Support
You can update your mobile number in your My Account.
Multi-Factor Authentication
To check your position on the Season Ticket Waiting List, log in to your My Account. Your waiting list position will be shown in My Profile, below your phone number. If your details are not recognised when you try to login, or if no position is showing on your account, your waiting list position m
Season Ticket Waiting List
Most of the content in the All Red Video platform is available worldwide, without restrictions. Due to broadcasting rights, there are occasions when certain videos are not available in specific countries. You can find a list of ongoing restrictions below: Women’s Super League (WSL) content: av
All Red Video Support
The Premier League restrictions around broadcast times mean that we are not able to provide live coverage of U18 and U21 games in a Premier League broadcast window (when there's another game in the league being televised). We are restricted in the number of games we can show live during the season
under 18
under 23
We recommend viewing from a wired connection with a download bandwidth of at least 700Kbps. To view in HD you will need to have higher download speeds. As a general rule, your download bandwidth must be greater than the bitrate of the event broadcast you’re trying to view. If you are experiencin
If you want to watch the matches without knowing the score, you can go to our Spoiler-free Full Match Replays page and also get direct access to on demand Full Match replays of all Liverpool's men's games.
In addition to the All Red Video website and mobile Apple & Android apps, All Red Video is also available on Amazon Fire TV, Android TV and Roku, allowing you to watch on-demand and live content, including the 24/7 LFCTV channel, directly on your TV. Several Smart TV models have Amazon Fire TV, An
All Red Video - Connected TV Apps
You can login or logout at any time by clicking on the account icon on the top right corner of your TV. You can also login by clicking to play a video that requires a free All Red Essential membership (which you can identify by the label “Essential”) or a video that requires a paid All Red Full or
The entire All Red Video catalogue can be accessed via the connected TV apps. The same account used to access content on the All Red Video website and mobile Apple & Android apps can be used on the TV apps. This includes a live stream of LFCTV, the club's official TV channel, 24 hours a day, 7 day
You can earn points by completing activities in the All Red Rewards area of the LFC Official App, such as predicting match scores, selecting your team in the Match Centre, completing polls or surveys, participating in matchday activities, watching selected videos, or redeeming valid voucher codes ob
All Red Rewards
The eMagazine is free to access and available to all supporters worldwide. You can access the eMagazine from any internet-connected device with a web browser, including smartphones, tablets and computers. Membership or a Season Ticket is not required.
All Red Rewards is free to join and open to all supporters worldwide, with no age restrictions. Register or sign in to your My Account on our website or the LFC Official App. You can access the All Red Rewards via the app navigation and start completing tasks to earn points towards benefits and rewa
Before applying for match tickets, disabled supporters will be required to register with Liverpool Football Club by submitting one of the documents listed on our Accessibility Hub at the bottom of the page. The details of these documents will be kept on our records and will not be requested again. W
Access to Tickets
If you've got a faulty item, received a damaged or incorrect item, or just don't want the item any more and haven't used it yet, here's how you can get it sorted. You can use the LFC Online Returns Portal to process your return. Please check our Returns Policy to ensure you are eligible to return
Returns, Refunds and Exchanges
If there's a problem with any of the items you have ordered (damaged, faulty, or you have received the wrong item), you can return it to us for a refund. You can also return some unwanted products, but exclusions apply. For example, you can't return personalised or customised products, such as shirt
lfc2000
If you have received an item that is faulty, damaged, or incorrect then please contact Supporter Services with your name, order number and a photo to display the issue. We can then advise on the quickest solution to your issue.
